As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

We provide solutions that seamlessly integrate business communication methods, such as calls, messages, video conference, data sharing, desktop sharing ensuring everything is synchronized and running together.

ICT Integrators has experience to design and deploy Unified Collaboration solutions that include cloud calling, call control, collaboration management, communication gateways, telephone extension, voice mails, auto attendants and a variety of applications that fall under the UC umbrella.

We as Premium Partner offer Cisco Unified Collaboration solutions to our customers comprising of services mentioned below:

• VoIP Based Telephony
• Voice Mail
• IVR and Auto Attendants
• Calendars and scheduling
• Web, audio and video conferencing
• Instant messaging

ICT Integrators offers wide range of skilled manpower through strategic talent acquisition and management procedures. We have established reputation in market for providing quality staff and for changing the perception of recruitment by devoting ourselves for the happiness of our clients and candidates.

We provide highly qualified professionals and skilled labors to support with the best top, middle and lower level workforce in a short, medium- and long-term basis and also provides companies with optimized human resource solution that saves time and is cost-effective. 

We support the manpower needs of our clients by sourcing, taking assessment test, and accommodating specialist teams of personnel to meet our client’s needs. 

Before we provide the required manpower or labor to our customers, we check the candidates on the following basis:

• Exact Documentation
• Behavioral Interview
• Training
• Reference Checking

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

We are Advanced Digital Transformation specialists that can work with your organization to change your digital capabilities and assemble digital services that are less complex, more clear and quicker to utilize.

ICT Integrators Digital Transformation consultants help organizations in their digital transition efforts. Our aim is to increase efficiency, competitiveness, and accessibility by transitioning businesses to digital technology. In transition process, our consultants provide services related to:

• Cloud Migration
• Mobility & Connectivity
• Bespoke / Generalized Information Systems
• IT Strategy

Our digital consultants first work to comprehend a business, cautiously thinking about it's technology objectives and spending plan. Then we will suggest solutions and generally assist with implementation of the company’s decisions. We have expert digital transformation consultation team which is well versed in all prevailing cloud platforms especially Amazon AWS:

Being industry experts in: Healthcare, Manufacturing, Communications, High Tech, Private Equity, Public Sector, Nonprofits etc. we have solutions covering most of the market verticals such as but not limited to Marketing, Sales, CPQ, Billing, Commerce, Service, Community, Customer Success, ERP, Finance & Accounting, Health Cloud, Government Cloud, Nonprofit Success Pack, Data Integration Services and much more!