As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

Organizations need insight to effectively control their network and practices. ICT Integrators can perform network and security audits to raise the level of awareness and data security in your organizations.

We can provide holistic view by auditing the current health of an organization’s network security, access controls, design, current availability, and performance.

An organization can be unaware of devices in their network, causing many of these devices to go unmanaged. Over time these devices can become redundant or worse, out-of-date in both performance and essential security updates. These weaknesses, if not addressed, can result in an organization being unprotected in terms of data and network security.

Our team of experts can identify problems and provide the corrective actions, while working alongside your company to map your network infrastructure and identify weaknesses and vulnerabilities.

Our dedicated team of field engineers performs the site readiness efficiently that helps the enterprises and businesses to reduce their projects lead time by almost 50% and get their services up and running faster by eliminating extra waiting time between coordination of their telecommunication providers.

Our experienced field engineers perform the site survey first and design a flowchart for completing the task of network site in the customers given timeline. The site survey process consists of engineers which completes questionnaire that helps gather all the data required. This typically relates to the network closet, existing cabling, existing power, HVAC conditions and any space that’s available in the network racks for new hardware. We have professional installers for correct positioning and rack installation, servers, routers, switches and other networking equipment without any damages.

ICT Integrators field engineers after carrying out this comprehensive onsite survey, gives customer, first-hand information about all the pre-deployment work that needs to happen before new hardware is deployed. 

In market, we are known as a company that delivers customers site in prescribed time, performs the network assessment and share the documentation and test results with the customer before handing over the site. We ensure that the site is ready for the customer to carry out the further stage of the project.

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

The extension of internet connectivity into physical devices and everyday objects, better known as the internet of things, has become a critical aspect in many industries. 

ICT Integrators have experienced team of Internet of Things enthusiast for designing and delivering machine to machine (M2M) and Industrial IoT Solutions. We offer IoT consulting services and solutions to the startups and enterprises.

Our service engineers provides IoT solutions for connecting businesses to the physical world making them smarter and agile using big data, cloud and machine learning technology. We also have smart IoT solutions ranging from environmental monitoring, safe cities to poultry industry etc.

Our consultants assist customers in:

• Business Analysis
• Project Roadmap Design
• IoT Architecture Design
• Cybersecurity Strategy Design