As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

Every day the technology is changing and constantly evolving, new inventions and new knowledge are developing. The transformation that is happening is changing the lives of many individuals and organizations. These changes are for a better FUTURE.

To keep with the technology, we came up with the Advanced Technology Trainings to help Business and IT adapt to these changes. We at ICT Trainings, provides cutting edge technology trainings related to Cisco, Juniper, Ruckus, Huawei, Microsoft, Vmware etc. in the spheres of Routing, Switching, Security, Voice, Wireless, Data Center, Service Provider, Operating System, Cloud Computing, Virtualization, Blockchain, AI and IoT etc. 

Our aim is to develop skilled manpower for industry and to upgrade the skill of in-service persons from industry.

Our instructors have extensive experience in conducting these technology trainings with advanced knowledge. We often conduct free orientation and introductory seminars for the clients and professionals to learn constructive knowledge regarding the upcoming new trends of the IT World.

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

Network complexity, demanding applications, and the growing number of devices on the network are driving network speeds, protocol and media interoperability coupled with higher performance requirements within LAN as well as WAN landscape.

We offer wide variety of protocol and media converter solutions that address most of the customer requirements, our OEM protocol and converters translate interfaces, protocols and transform from one transmission medium to another. 

Our robust SIP to PRI solutions translates fixed voice ISDN protocols into SIP and vice-versa thus enabling IP networks to be able to connect incoming and outgoing calls over traditional PSTN.

ICT Integrators protocol and media converter solutions include:

• SIP to PRI
• E1 to Ethernet
• IP over TDM
• Fiber to Copper

We provide solutions that seamlessly integrate business communication methods, such as calls, messages, video conference, data sharing, desktop sharing ensuring everything is synchronized and running together.

ICT Integrators has experience to design and deploy Unified Collaboration solutions that include cloud calling, call control, collaboration management, communication gateways, telephone extension, voice mails, auto attendants and a variety of applications that fall under the UC umbrella.

We as Premium Partner offer Cisco Unified Collaboration solutions to our customers comprising of services mentioned below:

• VoIP Based Telephony
• Voice Mail
• IVR and Auto Attendants
• Calendars and scheduling
• Web, audio and video conferencing
• Instant messaging