As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

We provide the functionality service providers need to deliver enhanced next generation voice calling services, such as Call Routing, Call Screening, and Call Rating to your subscribers, regardless of your network infrastructure, offered solutions include:

• Class 5 Switching
• Class 4 Switching
• Media and Signaling Gateways
• Flexible Call Routing

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

We as a professional structured cabling company provides well-constructed solutions to our customers for green field passive deployments as well as incorporating the existing cabling infrastructure.

We have resolved various network cabling by conducting revamp exercises, our team of certified technicians have helped our customers rolling out structured cabling infrastructures where tasks involved were:

• Moving Existing Wires
• Additional Wiring Runs
• Fiber Optic Installation
• Wire Termination Changes
• Wire Labeling
• Cat 6 Wiring
• Thorough Wiring Documentation

ICT Integrators improves the performance of the data cabling by installing good quality fiber optic and twisted pair cable with proficiency, we conduct site survey and then build structured cabling solution by keeping cost effectiveness in mind.

Our major structured cabling services comprise of:

• Cable Laying (Cat5, Cat6 & Fiber Optic Cable)
• Splicing
• Inter-block wiring
• Rack-to-Rack Backbone
• Patch Panel & Cabling Management Panel
• Racking System