As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

We offer our customers, performance management and monitoring services that help to control costs and improves network efficiency.

Our Network Monitoring service enables the delivery, monitoring and management of critical network performance metrics such as bandwidth utilization, throughput, latency, availability and application infrastructure, including equipment asset management for large enterprises and service providers.

We offer solution and services around:

• Network Performance Monitoring
• Application Performance Monitoring
• Packet Capture Analysis
• Network Mapping
• Customizable Reports

Software-defined WAN is a new approach to network connectivity that lowers operational costs and improves resource usage for multisite deployments. Network administrators can use bandwidth more efficiently and can help ensure the highest level of performance for critical applications without sacrificing security or data privacy.

ICT Integrators allows you to liberate your applications with the unified SD-WAN edge platform, and realize the true transformational promise of the cloud.

Our SD-WAN solution offerings include:

• Enterprise SD-WAN
• Service Provider SD-WAN
• Hybrid WAN
• WAN Edge Security
• WAN Optimization

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

Organizations need insight to effectively control their network and practices. ICT Integrators can perform network and security audits to raise the level of awareness and data security in your organizations.

We can provide holistic view by auditing the current health of an organization’s network security, access controls, design, current availability, and performance.

An organization can be unaware of devices in their network, causing many of these devices to go unmanaged. Over time these devices can become redundant or worse, out-of-date in both performance and essential security updates. These weaknesses, if not addressed, can result in an organization being unprotected in terms of data and network security.

Our team of experts can identify problems and provide the corrective actions, while working alongside your company to map your network infrastructure and identify weaknesses and vulnerabilities.