As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

We feel proud to introduce ourselves as the well-known solution and service provider of Industrial grade networking. We distribute industrial grade networking products, offer technical support and provide IT Services related to that.

ICT Integrators is a sole distributor of ORing (Taiwan Brand) in Pakistan, who are specialized in developing innovative own-branded products for industrial settings. ORing have vast range of product line including industrial-grade ethernet switches, metro ethernet switches, industrial media converters, industrial wireless access points, industrial VPN Routers etc.

ORing's products have been widely adopted in surveillance, rail transport, industrial automation, power substations, renewable energy, and marine industries. Their products are designed to work in harsh environments with extreme temperature, humidity, and vibration.

We have dedicated Pre and Post Sales team for designing and deploying ORing product based industrial grade networking solutions for our customers. Our major telecom customers are using huge quantity of ORing industrial grade switches and media converters for their project deployments all over Pakistan.

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

We provide solutions that seamlessly integrate business communication methods, such as calls, messages, video conference, data sharing, desktop sharing ensuring everything is synchronized and running together.

ICT Integrators has experience to design and deploy Unified Collaboration solutions that include cloud calling, call control, collaboration management, communication gateways, telephone extension, voice mails, auto attendants and a variety of applications that fall under the UC umbrella.

We as Premium Partner offer Cisco Unified Collaboration solutions to our customers comprising of services mentioned below:

• VoIP Based Telephony
• Voice Mail
• IVR and Auto Attendants
• Calendars and scheduling
• Web, audio and video conferencing
• Instant messaging

Endpoint security services assist in the protection of employee devices, including laptops and smartphones, from cyberattacks and other external threats. 

ICT Integrators provides endpoint security services that go hand in hand with data security, email security and other cybersecurity services to keep its customers aware of threats, safe from attacks and prepared to respond in the event of incident.

Our endpoint security solutions include:

• Anti-Virus
• Anti-Malware
• URL Filtering
• Data Loss Prevention
• Data Encryption and Privacy