As AWS Consulting Partner, our task is to understand existing or new business / application landscape and extend guidance to build managed cloud architecture that suits your organizational needs. We help you understand and utilize Amazon Web Services (AWS) in the most efficient and cost effective way.

ICT Integrators works closely with AWS ensuring that your migration plans are executed flawlessly and design is in compliance to AWS well architected frameworks. We have developed expertise in understanding, creating and migrating business critical systems using AWS as a platform. Our certified AWS consultants are readily accessible in case you have questions regarding how the cloud adoption may benefit your organization!

Following are the key AWS cloud consulting areas we deal in:

• Planning & Assessment
• Proof of Concept Testing
• Design, Deployment, and Migration
  • Windows Workloads
  • Linux Workloads
  • Databases
  • Networking
  • Storage
  • Security
• DR/Backup on AWS
• Managed AWS Operations
• AWS Cost and Performance Management

Network complexity, demanding applications, and the growing number of devices on the network are driving network speeds, protocol and media interoperability coupled with higher performance requirements within LAN as well as WAN landscape.

We offer wide variety of protocol and media converter solutions that address most of the customer requirements, our OEM protocol and converters translate interfaces, protocols and transform from one transmission medium to another. 

Our robust SIP to PRI solutions translates fixed voice ISDN protocols into SIP and vice-versa thus enabling IP networks to be able to connect incoming and outgoing calls over traditional PSTN.

ICT Integrators protocol and media converter solutions include:

• SIP to PRI
• E1 to Ethernet
• IP over TDM
• Fiber to Copper

ICT Integrators offer enhanced managed services under Service Level Agreement (SLA) to provide 24/7 centralized tracking and handling of all IT related incidents. Our customers have outsourced service desk functions to us, realizing that their internal IT team’s time should better  be spent working on more strategic, value added projects for the business. We also provide resident engineers to our customers covering various high end technology areas.

ICT Integrators service desk teams under the SLA provide below services:

• Document and troubleshoot in-bound user requests
• Create tickets as a foundation for issue-tracking and resolution
• Triage issues to determine appropriate escalation
• Resolve issues through client interaction and/or using remote support tools
• Identify appropriate solution point for hardware, software, and network issues
• Support end user devices and software packages
• Manage administrator system accounts and passwords
• Escalate as necessary and follow issue through to resolution
• Provide 24×7 live support

We help our customers to automate processes and prioritize routine decision-making through advanced algorithms. This helps evacuate the possibility of human blunder and empowers us to move the conventional guideline-based procedures to progressively smart ones to empower the disclosure of new unstructured informational collections and patterns.

Our specialists create AI strategies and provides machine and deep learning services, for this purpose, ICT Integrator’s team analyzes the market and develops an AI plan for the creation of AI-driven applications, platforms, and ecosystems, for AI solution development and deployment, we have range of platforms available including  Amazon SageMaker Studio which is fully integrated development environment (IDE) for machine learning.

With the help of Amazon Deep Learning models, our specialists have designed customer solution that attempted to simulate the information and process it quickly by creating artificial “neutral networks” of the data.

Benefits that customers would experience, by taking deep learning and machine learning solution from us are:

• Speed
• Scalability
• Flexibility

The world of networking is undergoing a major shift over the past few years, not only they are expanding but micro services and containers in application stack have put new challenges to IT operations across enterprises to build a faster and leaner network stack. Greater visibility into end-to-end network flow and granular control is another big requirement. It means that organizations need to keep up with the agility of ever-changing application landscape.

We at ICT Integrators have skill set of automating various areas of IT landscape through programming such as:

- Inventory - To be able to understand what is actually there?
- Configuration Drift and Audit - To be able to detecct if there are any changes from the baseline or compliance/security checklist?
- OS Upgrades - Simplified & intelligent management of updates for both network and systems!
- Provisioning & Policy Automation - Creating, Approving and Implementing a policy/configuration change through the IT landscape!
- Workloads - Automating day to day tasks by using pre-build wizards/scripts.

With vast knowledge of multi-vendor API capabilities & functions, we use tested state of the art TOOLKIT such as:

- GiT
- Ansible, Puppet, Jenkins
- Python
- YANG, NETCONF, JSON, REST, XML, YAML, Jinja
- Stackstorm

May it be SME, Large Scale Enterprises or Service Providers, ICT Integrator's tailor made hardware/software vendor agnostic automation recipes can alleviate the burden of daily networking tasks—bandwidth allocation, traffic routing and security policy configuration, and anomaly detection thus saving time, eliminating human error, and enabling troubleshooting and remediation in real time.